Winnergy Medical Public Company Limited (WINMED) continues to strengthen the capabilities of its service engineering, product, and procurement and import teams by enhancing their knowledge and understanding of products, technologies, and service processes. Representatives and employees participated in training and a technical study visit at the headquarters and factory of Centron Corporation in Anyang, South Korea, from 14–15 September 2026.

The training focused on learning directly from the manufacturer and covered key areas including product operating principles, installation, maintenance, troubleshooting, and equipment calibration. The service engineering team gained in-depth knowledge of technical procedures and equipment maintenance, while the product team enhanced its understanding of product operation and approaches to providing practical guidance and support to users.

The procurement and import team also visited Centron Corporation’s manufacturing processes and quality control systems to gain a better understanding of production procedures and relevant standards. The visit also provided insights into spare parts planning and inventory management to ensure appropriate availability and support efficient service operations.

This capability development program provided WINMED personnel with valuable knowledge and practical skills related to products and technologies, particularly in after-sales service, where a strong understanding of equipment operation and troubleshooting is essential. Learning directly from the manufacturer enables the team to apply the knowledge gained to product guidance, maintenance, and customer support more effectively.

WINMED extends its sincere appreciation to Centron Corporation for its warm hospitality and valuable technical knowledge shared during the training and site visit. The experience strengthened the team's product expertise and technical capabilities, supporting the continued improvement of customer service quality.